TITRONIKS

Customer Help

FREQUENTLY ASKED QUESTIONS

Quick answers about Titroniks services, payments, requests, and policies.

GENERAL

What does Titroniks offer?

Titroniks currently offers:

  • Digital Memberships & Savings
  • Current Inventory
  • Event Rentals
  • Website & Computer Help
  • PayFlex
Does submitting a request guarantee service?

No. Submitting a request does not guarantee availability, eligibility, approval, reservation, or completion when applicable.

What happens if Titroniks cannot finalize my paid request?

If Titroniks cannot finalize your paid request, you will receive a full refund of the amount paid to Titroniks for that request.

Applicable third-party charges, completed services, customer-caused damage or loss, cancellation charges, and refundable deposits subject to separate terms are handled according to their applicable policies.

PAYMENTS

How do I pay Titroniks?

Titroniks uses Cash App payment links for eligible payments.

Do I have to enter the payment amount in Cash App?

No. When an exact-amount Cash App payment link is provided, the correct payment amount is already built into the link.

Does clicking the Cash App button mean my payment is confirmed?

No. Opening the Cash App payment link does not automatically mean payment has been received or confirmed by Titroniks.

What if there is no Cash App link for my exact total?

Titroniks will provide the appropriate payment option. An incorrect payment link should never be used for a different amount.

Is PayFlex available?

PayFlex may be available on eligible purchases of $30 or more. Eligibility and payment-plan terms apply.

DIGITAL MEMBERSHIPS & SAVINGS

How do I purchase digital offers?

Choose a fixed-price bundle, use its exact Cash App payment link, then complete the request form with the offers you selected and the Cash App name used for payment.

Are store or restaurant purchase requirements included in the Titroniks price?

No, unless specifically stated. Minimum purchases, taxes, subscriptions, delivery charges, and other third-party costs are separate from the amount paid to Titroniks.

CURRENT INVENTORY

How do I know if an item is available?

The Current Inventory page displays the current availability and quantity for each item.

Can I purchase a sold-out item?

No. Sold-out items cannot be purchased until inventory becomes available again.

Is delivery available?

Local delivery may be available when shown for the applicable order. Delivery charges are separate when applicable.

GAMING TENT

How much is the Gaming Tent?

The base Gaming Tent Experience is $275 for up to 5 hours of gameplay.

Is there a deposit?

Yes. A $100 refundable security deposit is required and handled according to the Gaming Tent rental terms.

What if I do not have power at my event location?

The $50 Generator is required when suitable power is unavailable.

Can I add more gaming time?

Yes. Additional gaming time is $25 per 15 minutes.

Does submitting the Gaming Tent form mean my booking is confirmed?

No. A submitted request is not automatically a confirmed booking. REQUEST RECEIVED and BOOKING CONFIRMED are separate statuses.

WEBSITE & COMPUTER HELP

Does Titroniks only make websites?

No. Titroniks offers customer-owned Business Website Creation and practical Computer Help.

Who owns a website created by Titroniks?

The customer owns and controls the finished website through their own Netlify account. Titroniks.com remains on the existing ChatGPT website and is not moved to Netlify.

How much does Computer Help cost?

Fixed-price services use the listed price. If the computer issue requires review, Titroniks will confirm the service and price before paid work begins.

REQUESTS & SUPPORT

How do I know my request was submitted?

After successful submission, the site displays a confirmation page showing REQUEST RECEIVED and the applicable Request ID.

What is a Request ID?

A Request ID is the unique reference number assigned to a customer request and can be used when contacting Titroniks.

How long can I request a change or cancellation?

After payment is confirmed, you have up to one hour to request a change or cancellation through Track Your Request. Both options close sooner if Titroniks starts working on the request. Contact Titroniks remains available after the window closes.

How do I get help with an existing request?

Use the Contact Titroniks page and provide your Request ID when available.

CONTACT TITRONIKS
Where can I read the policies for a service?

Open IMPORTANT INFORMATION & POLICIES on the service page, then select the dropdown you want to review.

VIEW SERVICES