Customer Help
FREQUENTLY ASKED QUESTIONS
Quick answers about Titroniks services, payments, membership, requests, and policies.
GENERAL
What does Titroniks offer?
Titroniks currently offers:
- Digital Memberships & Savings
- Current Inventory
- Gaming Tent rentals
- Website & Computer Help
- Titroniks Membership
Does submitting a request guarantee service?
No. Submitting a request does not guarantee availability, eligibility, approval, reservation, or completion when applicable.
What happens if Titroniks cannot finalize my paid request?
If Titroniks cannot finalize your paid request, you will receive a full refund of the amount paid to Titroniks for that request.
Applicable third-party charges, completed services, customer-caused damage or loss, cancellation charges, and refundable deposits subject to separate terms are handled according to their applicable policies.
PAYMENTS
How do I pay Titroniks?
Titroniks uses Cash App payment links for eligible payments.
Do I have to enter the payment amount in Cash App?
No. When an exact-amount Cash App payment link is provided, the correct payment amount is already built into the link.
Does clicking the Cash App button mean my payment is confirmed?
No. Opening the Cash App payment link does not automatically mean payment has been received or confirmed by Titroniks.
What if there is no Cash App link for my exact total?
Titroniks will provide the appropriate payment option. An incorrect payment link should never be used for a different amount.
Is PayFlex available?
PayFlex may be available on eligible purchases of $30 or more. Eligibility and payment-plan terms apply.
MEMBERSHIP
How much is Titroniks Membership?
$10 per month. Membership does not automatically renew.
How do I use my membership benefits?
Enter your assigned Membership ID in the Titroniks Member Access section on the homepage. Once verified, eligible benefits automatically apply during that browsing session.
Do I need to enter my Membership ID on every form?
No. Once your active Membership ID has been verified from the homepage, eligible service forms recognize your membership during that session.
Can I create my own Membership ID?
No. Membership IDs are assigned by Titroniks after membership signup and activation.
What happens when my membership expires?
Your Membership ID will stop activating benefits until the membership is renewed and reactivated.
DIGITAL MEMBERSHIPS & SAVINGS
How do I purchase a digital offer?
Select one available Individual Offer, complete the request form, and continue to the Cash App payment link.
What is the free second member offer?
With an eligible Individual Offer purchase, a verified member may receive a second eligible Savings Service of equal or lesser assistance-fee value at no additional assistance fee.
Are store or restaurant purchase requirements included in the Titroniks price?
No, unless specifically stated. Minimum purchases, taxes, subscriptions, delivery charges, and other third-party costs are separate from the amount paid to Titroniks.
CURRENT INVENTORY
How do I know if an item is available?
The Current Inventory page displays the current availability and quantity for each item.
Can I purchase a sold-out item?
No. Sold-out items cannot be purchased until inventory becomes available again.
Do members receive an inventory discount?
Verified members receive 10% off eligible inventory.
What is the 24-hour Member Hold?
Verified members may place eligible available inventory on hold for up to 24 hours. If the purchase is not completed before the hold expires, the item returns to available inventory.
Is delivery available?
Local delivery may be available when shown for the applicable order. Delivery charges are separate when applicable.
GAMING TENT
How much is the Gaming Tent?
The base Gaming Tent Experience is $275 for up to 5 hours of gameplay.
Is there a deposit?
Yes. A $100 refundable security deposit is required and handled according to the Gaming Tent rental terms.
What if I do not have power at my event location?
The $50 Generator is required when suitable power is unavailable.
Can I add more gaming time?
Yes. Additional gaming time is $25 per 15 minutes.
What Gaming Tent benefits do members receive?
Eligible verified members receive 10% off the eligible Gaming Tent base rental and one free eligible add-on valued up to $25. The $50 Generator does not qualify as the free member add-on.
Does submitting the Gaming Tent form mean my booking is confirmed?
No. A submitted request is not automatically a confirmed booking. REQUEST RECEIVED and BOOKING CONFIRMED are separate statuses.
WEBSITE & COMPUTER HELP
Does Titroniks only make websites?
No. Titroniks offers customer-owned Business Website Creation and practical Computer Help.
Who owns a website created by Titroniks?
The customer owns and controls the finished website through their own Netlify account. Titroniks.com remains on the existing ChatGPT website and is not moved to Netlify.
How much does Computer Help cost?
Fixed-price services use the listed price. If the computer issue requires review, Titroniks will confirm the service and price before paid work begins.
Do members receive a discount?
Verified members receive 10% off eligible Website & Computer Help services.
What is Priority Service Support?
Active members receive priority responses and scheduling for eligible Website & Computer Help services.
REQUESTS & SUPPORT
How do I know my request was submitted?
After successful submission, the site displays a confirmation page showing REQUEST RECEIVED and the applicable Request ID.
What is a Request ID?
A Request ID is the unique reference number assigned to a customer request. It is separate from a Membership ID and can be used when contacting Titroniks.
How do I get help with an existing request?
Use the Contact Titroniks page and provide your Request ID when available.
CONTACT TITRONIKSWhere can I read the policies for a service?
Open IMPORTANT INFORMATION & POLICIES on the service page, then select the dropdown you want to review.
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