Customer Privacy
PRIVACY & CUSTOMER INFORMATION
Learn how Titroniks uses and protects information submitted through the website.
INFORMATION WE COLLECT
Titroniks may collect information customers voluntarily provide when it is needed for the applicable service or request, including:
- Name, email address, and phone number
- Service request information and Request ID
- Event, delivery, or service address information when applicable
- Device information for Computer Help
- Website, business, logo, and photo information for Business Website Creation
- Membership signup information and Membership ID when used for verification or support
- Payment-related status information
- Customer support messages
- Screenshots or documents when an applicable upload option is available
HOW INFORMATION IS USED
Information may be used to process requests, complete purchased services, manage orders, inventory, Gaming Tent bookings, Website & Computer Help, Membership, PayFlex plans, request and payment statuses, support, applicable refunds, and internal business records.
Contact information may be used only when Titroniks manually chooses to send a customer update.
MEMBERSHIP & REQUEST TRACKING
Membership IDs are assigned internally. Homepage verification checks only whether the ID exists, is Active, and has not expired. Customer names, dates, and internal notes are not publicly revealed.
Track Your Request requires a Request ID and matching phone number. A Request ID alone cannot display request information. Internal notes, methods, records, controls, and payment-link information remain private.
PAYMENTS
Titroniks uses Cash App payment links for applicable payments and internally tracks only needed information such as amount, status, Request ID, refund status, and PayFlex balance.
Never submit Cash App passwords, PINs, debit card numbers, banking credentials, or online banking passwords through Titroniks forms.
COMPUTER HELP & UPLOADS
Customers should not submit passwords or sensitive account credentials through the public Computer Help form. If access is genuinely required for an approved service, it is handled through the appropriate service process.
Before uploading any applicable screenshot or document, remove passwords, PINs, Social Security numbers, banking credentials, and unrelated sensitive information.
CUSTOMER COMMUNICATION
Titroniks may use contact information already provided with a request to respond or provide an applicable update. Direct customer messages are manual only. No email or text is automatically sent because a status changes.
INTERNAL INFORMATION
Internal notes, Membership Management, inventory controls, customer-request management, Cash App link management, digital-offer methods, PayFlex controls, customer support, and member holds are not publicly displayed.
THIRD-PARTY SERVICES
Some services involve independent third-party companies, websites, offers, products, or payment services. Information provided directly to them is governed by their privacy practices and terms. Titroniks is not responsible for independent third-party privacy practices.
INFORMATION SHARING
Titroniks does not sell customer personal information. Information is used or shared only when reasonably necessary to complete the selected service, fulfill an order or booking, use an applicable third-party service selected by the customer, manage payment, provide support, or meet applicable legal requirements.
Customers are responsible for providing accurate information. Incorrect details may delay or prevent completion.
PROTECT YOUR INFORMATION
Never send Titroniks your password, PIN, Social Security number, full banking login information, or other unnecessary sensitive credentials through a public website form.
QUESTIONS ABOUT YOUR INFORMATION?
Contact Titroniks if you have a question about information you submitted through the site.
CONTACT TITRONIKS